Field Index support
Help with your index.
Start with the answers below, or send Sam a note. The app’s Help menu also includes a fictional example you can explore without changing your own index.
Common questions
Where is my unfinished entry?
Saving an index writes committed entries. An unfinished capture is kept separately by local recovery and remains marked “Entry not yet added.” Use Add & Continue or Command–Return to add it. To inspect recovery copies, choose File → Manage Recovery Copies and open the appropriate copy as a separate document.
What should I do if a save fails?
Keep the document window open and read the error message. Try Save a Copy to a writable location with available space. Keep your original file and any recovery copy until you have checked the new saved document. If the file changed elsewhere, preserve your edits in a separate copy before comparing versions.
Why does an import need review?
Check the worksheet, header row and field mappings in the preview. Resolve uncertain rows or explicitly exclude them before committing. Spreadsheet formulas may have stale or missing cached values; review those values carefully. Blank rows do not mark the end of a worksheet.
How do I prepare an index for printing?
Use Print Studio to choose Letter or A4, margins, page streams and note visibility. Generate the preview and review its warnings before printing. Check that the printer’s paper and orientation match your layout. PDF export preserves the generated pagination; a DOCX can reflow in a word processor.
What if a reference PDF moved or is locked?
Use Locate File in the Reference workspace to relink the local PDF. For a password-protected PDF, enter the password you are authorized to use. PDF viewing is optional: you can keep editing, printing and exporting your index without it. Printed-page labels are filled in only after you confirm a mapping.
How do I update or remove the app?
Install App Store updates through the Mac App Store. Before updating, save your work and keep a native Save a Copy backup. Removing the app does not automatically remove index documents saved elsewhere. Local recovery copies are managed separately through Manage Recovery Copies.
Field Index is an independent authoring tool. Use your own notes and material you have permission to use; it does not provide exam questions or claim provider approval.
Field Index